With the stress for change and high quality in schooling by no means more acute, this ebook gives an opportunity for readers in schooling to acquaint themselves with TQM.;Revised and up to date, this version introduces the important thing concepts of TQM in the schooling context. It discusses organizational, leadership and teamwork issues and the instruments and techniques of TQM.
This text ought to assist educators develop a framework for quality management in their college, college, division or university.
Table of Contents
Customer Opinions
This problem-solving and leadership philosophy can go a long way in helping to reform the education system in the US. By Theresa Yates
I greatly admire the TQM process and TQE. Their processes are solid and this is a great read for aspiring superintendents and school leaders... By Geoffery Chaucer
About the Writer
Dr Edward Sallis is Principal and Chief Executive of Highlands College, Jersey. A specialist in education and organizational development and strategy, his numerous publications include Knowledge Management in Education (2001) also published by Kogan Page.
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